Policies & Info

No returns are offered on cases, accessories, device parts, or services. All device returns are subject to a 30% processing fee. To be eligible for a return, the item must meet the following conditions...

At Sour Tech, located at 901 Harvey Road, Unit A, College Station, Texas, we prioritize the security and satisfaction of our customers. This Repair Terms of Service outlines our commitment to you when you entrust your device to us for repair.

At Sour Tech, we strive to minimize our carbon footprint by keeping the lifecycle of your tech as circular as possible. Read on to learn about how our processes harken back to the classic adage of "Reduce, Reuse, Reycle".

Yes, we do offer financing on repairs to help make fixing your device more manageable. We provide flexible payment options through Afterpay and Shop Pay, allowing you to split the cost into installments instead of paying for the entire repair upfront.

Yes, we offer discounts on repairs. View our list of discounts below to see what you may qualify for:

At Sour Tech, we take every reasonable step to ensure timely communication with our customers when their devices have been serviced and are ready for pick-up. This Device Abandonment Policy outlines the procedures we follow when devices are left unclaimed.

At Sour Tech, we place the utmost importance on safeguarding our customers' personal information. As part of our commitment to providing exceptional customer service, we maintain strict privacy standards in all of our business operations to protect your data.

At Sour Tech, we recognize that your personal data is invaluable. That's why we've invested in the best practices, tools, and protocols to ensure the security and privacy of your information. Our team is dedicated to protecting your data at every step of the repair process.