At Sour Tech, we place the utmost importance on safeguarding our customers' personal information. As part of our commitment to providing exceptional customer service, we maintain strict privacy standards in all of our business operations to protect your data.
Our Privacy Commitment
We believe that protecting your privacy begins with transparency. This Privacy Commitment explains how we handle your personal information and provides insight into the principles that guide the collection, use, and protection of your data. Our goal is to ensure you understand how we manage your personal information, making it easy for you to access and control.
How We Handle Your Personal Information
Sour Apple Repair is dedicated to being transparent about how we collect, use, and disclose personal data. We only collect information that is necessary for providing the best possible service to you. Here’s a summary of how we handle your information:
Data Collection: We collect personal information such as your name, contact details, and device information when you engage with our services. This may include data you provide during repairs, purchase transactions, or other interactions with Sour Tech.
Data Usage: Your data is used solely for the purposes of delivering our services to you, such as processing repairs, providing quotes, and improving the quality of our services. We may also use this information to communicate with you about updates, offers, or important service-related information.
Data Sharing: We do not share your personal information with third parties without your explicit consent, except where required by law or necessary to fulfill the service you requested (such as using trusted service providers for logistics or repair services).
Data Security: We employ robust security measures to protect your personal data from unauthorized access, use, or disclosure. Our team is regularly trained on the latest privacy and data security protocols to ensure your information remains secure.
Data Storage and Retention: Once your repair or service is complete, we securely archive your data in compliance with legal and business requirements. This includes any repair records or other relevant information. Your data remains securely stored with Sour Tech, and we do not share or sell it to external parties.
Your Rights and Access to Information
At any time, you may request access to your personal information, including any repair data we have recorded. If you wish to update or delete your information, we will promptly accommodate your request unless restricted by legal obligations. We respect your right to privacy and ensure you maintain control over your data.
Ongoing Commitment to Data Privacy
Our Privacy Commitment complies with applicable privacy legislation, ensuring that we continuously uphold your rights. Sour Tech reviews this policy regularly to stay current with evolving data protection laws and to improve our practices.
Sour Tech Hours
Monday to Friday: 10 AM - 7 PM
Saturday: 10 AM - 5 PM
1-844-SOURFIX
901 Harvey Road Suite A, College Station, TX 77840
